“I just wanted to say that Integrated Care Group is one of the best agencies I have had the pleasure to work for. I find all the staff to be friendly and approachable and the support I get is first class! Little details like chocolate in the post during lock down was a special little touch ,which I believe sets Integrated Care Group a step above the rest.”
V.G. - 111 Health Advisor

“The whole team at ICG have been a pleasure to work with! the help provided has been excellent and no matter your needs, they are always a phone call away. A great company with a great team.”
A.S. - 111 Health Advisor

“I have worked with Kerry and Integrated care over the last 4 months. The application process to get a full time permanent contract has been made smooth and effortless on my part. Kerry has been there every step of the way, making it totally stress free for me and I now have a my permanent contract. Kerry is so approachable and has always made time to help and talk, no matter when I call. It’s been a pleasure working with her and although I am over the moon that I have my contract, I will miss speaking to her. I would recommend anyone wanting a career, go through these guys, they are amazing.”

“I would like to say a big thank you to everyone at ICG. The whole team are so supportive, friendly and really efficient. There is always some at hand to contact and have always got back in a timely manner. ICG have made the whole process so simple and convenient. I have felt really appreciated throughout the year.
Thanks again for always supporting me.”
S.Q. - 111 Service Advisor

“This team has proven time and time again that they are extremely professional and a great support both professionally and personally. The approachable, friendly and caring manner is a major bonus when dealing with ICG. This is one of the very few agencies that I believe genuinely care about there workers.”
S.D. - 111 Service Advisor

“I have worked with Kerry and Rhiannon in a different environment but in the same capacity of the Integrated Care Group. I have never met any two so calm, reassuring and yet so very professional in their roles as Managing Director and Recruitment Consultant. They feel like sisters on the phone and the communication is open, honest and excellent. I am very fortunate to be a part of this organisation and will recommend the Integrated Care Group to anyone looking for agency work.”
Cindy - 111 Service Advisor

“I would just like to say a HUGE THANK YOU to you and all the people in the office for help and great support that you have given me. I feel as I am important member of the team. You are all so welcoming and willing to help. I am never made to feel pressurised to do anything I do not want to do. I’m not bombarded with phone calls. There have been times in the past working for previous agencies where you receive direct calls demanding you take shifts, which make you feel bad for saying no, but with your team the level of contact is excellent, the notification requests for cover needed is sufficient. The shift reminders, although I may think I don’t need them, are priceless. They do work so please keep then up..

So once again THANK YOU all at ICG and please keep up all your good work and support.”


“Everyone at Integrated care Group is always willing to help which, I much appreciate as a new clinical advisor in NHS 111. I find that since joining everyone in the office is helpful, this radiates to the staff working with the agency. I have found them all quite supportive when I started at the new call centre”